How a digital solution helps freight forwarders increase quote profits

–By Ofer Zeevy–

Freight forwarding is a complex business, but the task of issuing a quote to a client and profiting from it can become somewhat easier with the help of a digital system.

The price layers of a quote

When a freight forwarder receives an RFQ from an importer or an exporter, there begins the process of figuring out the three main components of the quote.

First, there are lots of costs to include from every leg of the route planned. The pickup, main carriage and delivery charges always come with a variety of extra costs, such as fuel, custom clearance, insurance fees, etc.

In addition, every freight forwarder needs to include its own intermediary fees, such as operational and administrative expenses.
Finally, the freight forwarder adds a profit margin, which is calculated into the quote’s bottom-line price.

But since the different charges in every part of a quote come from different sources, and some of them do change on a frequent basis, a freight forwarder needs to find a way not to get lost in the numbers. “Getting lost” can sometimes lead to financial miscalculations and a profit loss.

How industry factors make it difficult to increase profits

It is not uncommon to get lost in the small details of every charge. That is what even some of the freight forwarding experienced professionals will tell you.

Every quote for whatever route presents its own hurdles, and freight forwarders need to think hard and deep when laying out the numbers. There are calculated risks to be taken, since a freight forwarder needs to hedge risks while trying to offer a competitive price to the client.

Sudden changes in even one item on the quote may require a price increase, thus affecting the entire price structure. But since such uncertainties are a common feature of the freight forwarders’ workday, a careful and balanced overview of the entire quote is always a necessity.

A freight forwarder must also be always alert to what other competitors are offering, and since the market is filled with intermediaries trying to gain clients by sometimes even willing to incur a loss, the dilemma of how to structure a competitive quote can become even more challenging.

A digital solution helps freight forwarders increase their quote profits

Employing a digital rate management platform can make a huge difference for freight forwarders and increase their profit margins from each quote they submit to a client.

The benefits of using a digital platform include:

  • An “All-in-one-place” platform: Being able to have an overview of all the relevant carriers for each route can help a freight forwarder to quickly balance between the best service, best route and best price choices.

  • Quoting process optimization: With the digital system laying out all of the options, a freight forwarder can make better choices for the added freight forwarder charges and profit margins.

  • A better mapping out of the riskier charges: Some of the charges can’t be fully determined until an actual shipment has taken place, so a freight forwarder needs to price them more carefully. With every charge set in place in the system, a freight forwarder can better view, manage and cover those riskier costs.

Increasing price margins becomes easier with Visor AI's digital platform

Freight forwarders seeking to increase their price margins can use Wisor AI’s rate management platform.

By using an all-including digital rate management platform, freight forwarders can not only better handle the shippers’ route cycle, but also can better manage their margins on every charge of every quote.

Book a demo with us and we’ll show you how our platform can assist you!