Solution

Freight Email Automation for Faster, Consistent Quotes 24/7

Instant quotes. 24/7 response. Zero manual entry.
Quote in seconds. Win more with less effort.

AI Freight
Forwarding Software

Why Manual Email Handling Loses Business

The hidden cost of slow email response times

Inbox Overwhelm Every Morning

Your team arrives to dozens of quote requests buried in email. Each one requires reading, extracting shipment details, and manual data entry. By the time you respond, customers have already moved on.
Email Chaos
Tracking Gaps

Quote Requests Sit Overnight

Customers send RFQs at all hours. Your team works 9-5. Quote requests that arrive after hours wait until morning. Competitors with faster response times win the business while you sleep.

Manual Data Extraction Wastes Hours

Every email requires someone to read the details, copy shipment information, and enter it into your quoting system. One request takes 15 to 30 minutes. That’s 2 to 4 hours per rep per day lost to manual work.
System Silos
Margin Loss

No Standard Format From Customers

Quote requests come in different formats: PDFs, spreadsheets, unstructured emails. Your team spends time deciphering what customers actually need instead of generating quotes.

How Wisor AI Turns These Challenges Into Wins

AI-powered email automation that responds instantly, around the clock.

Shipping Rates Get Rates Table Quote Generation

Shipping Rates

Select shipping routes, transport modes, and cargo details. Find the best international shipping options with an easy interface.
Shipping Rates

Get Rates Table

Compare carrier rates across contracted and spot options. See pricing, transit times, and service levels side by side.
Get Rates Table

Quote Generation

Generate professional, branded quotes in seconds. Automatic calculations, margin management, and one-click PDF creation.
Quote Generation
Automated Rate Updates Smart Quote Routing Workflow Automation

Automated Rate Updates

Carrier rates stay current automatically. Wisor pulls rate changes, tracks contract expirations, and alerts you to pricing updates.
Automated Rate Updates

Smart Quote Routing

AI suggests best routing options based on cost, transit time, and reliability. Compare multiple options in seconds.
Smart Quote Routing

Workflow Automation

Automate repetitive tasks like quote follow-ups, booking confirmations, and status updates. Focus on relationships, not routine work.
Workflow Automation
Automated Inquiry Intake AI-Powered Intelligence _Instant Quote Response

Automated Inquiry Intake

From quote request to delivery confirmation, Wisor automates your entire freight workflow. Inquiries become quotes. Quotes become bookings. All automatic.
Automated Inquiry Intake

AI-Powered Intelligence

Machine learning improves pricing, predicts delays, and optimizes recommendations. Your operations get smarter over time.
AI-Powered Intelligence

Instant Quote Response

When a customer sends a quote request, it’s instantly processed and shared with freight forwarders. Wisor automatically collects and returns the most accurate quote within seconds This ensures faster response times and a seamless customer experience.
_Instant Quote Response

Your Complete Email Automation System

Three core Wisor capabilities that automate your inbox

Three core Wisor capabilities that automate your inbox

AI Email-to-Quote

Turn Any Email Into a Quote in Seconds

24/7 Automated Response

Never Miss a Quote Request Again

Smart Workflow Integration

Works Alongside CargoWise and Existing TMS

Why Freight Forwarders Choose Wisor

Don’t Just Take Our Word for It

Recognized for Innovation in Freight Management

Innovators of the year 2025
gbl
Innovation & Industry Excellence 2025
Recognized as a Global-Scale Startup

FAQs

What is freight email automation?

Freight email automation uses AI to process incoming quote requests and generate responses without manual intervention. Core capabilities:

  • AI reads and extracts shipment details from emails automatically
  • Generates complete quotes based on your rates and margins, with configurable approvals and human review when required
  • Sends professional, branded responses to customers instantly
  • Works 24/7 including after hours and weekends
  • Syncs with your existing TMS and CRM systems
How does AI extract information from emails?

Wisor’s AI uses natural language processing to understand quote requests. The extraction process:

  • Reads email content including attachments (PDFs, Excel, images)
  • Identifies origin, destination, cargo details, and service requirements
  • Handles inconsistent formats and unstructured requests
  • Validates extracted data against known customer and lane information
  • Flags unclear requests for human review when needed

 

See how it works: How Digital Solutions Increase Quote Profits

Can Wisor handle emails with PDF or Excel attachments?

Yes. Wisor processes multiple attachment types automatically. Supported formats:

  • PDF documents with shipment details or rate requests
  • Excel spreadsheets with cargo specifications
  • Images of documents or shipping labels
  • Unstructured email text in any format
  • Combined requests with multiple attachments

 

Calculate time savings: ROI Calculator

How fast does Wisor respond to quote requests?

Wisor generates and sends quotes in under 60 seconds from email receipt. Speed breakdown:

  • Email parsing and data extraction: seconds
  • Rate comparison across carriers: instant
  • Quote generation with your branding: automatic
  • Response sent to customer: within 60 seconds total
  • Compare this to hours of back-and-forth and manual data entry in traditional workflows
Does automated email response work after business hours?

Yes. Wisor operates 24/7 without human intervention. After-hours capabilities:

  • Quote requests received overnight get immediate responses
  • Weekend and holiday coverage without staff
  • International customers in different time zones get instant service
  • CHS Logistics uses this feature to improve their customer service
  • Never lose deals to competitors who respond faster
How does Wisor integrate with my existing email system?

Wisor connects to your email without changing how you work. Integration options:

  • Connect your existing email inbox (Gmail, Outlook, etc.)
  • Dedicated email address that forwards to Wisor
  • API integration with your email server
  • All original emails preserved in your system
  • Responses sent from your branded email address

 

See integration options: Freight Forwarding Software

What happens with complex requests that need human review?

AI identifies when human judgment is required and escalates appropriately. Escalation triggers:

  • Requests outside standard parameters or unusual cargo types
  • High-value customers flagged for personal attention
  • Unclear or incomplete information requiring clarification
  • Special service requirements beyond automated capabilities
  • Your team gets instant notifications for these requests
How does Wisor help me respond faster and win more deals?

Wisor is more than email automation. It transforms your quoting speed and consistency. Benefits include:

  • Respond to quote requests in seconds instead of hours
  • Quote more consistently with standardized pricing rules
  • Win more deals by being first to respond
  • Handle higher quote volume without adding headcount
  • Maintain quality and branding across all automated responses
How does email automation affect my team's workflow?

Automation eliminates repetitive work so your team focuses on high-value activities. Workflow impact:

  • No more manual email reading and data extraction
  • Routine quotes handled automatically without staff time
  • Team focuses on complex quotes, customer relationships, and closing deals
  • Higher quote volume without adding headcount
  • Better work-life balance with reliable after-hours coverage
Does Wisor track email and quote performance?

Yes. Complete analytics on your email-to-quote pipeline. Tracked metrics:

  • Quote request volume by time, customer, and lane
  • Response time from email receipt to quote sent
  • Conversion rates from automated quotes
  • Win/loss analysis by customer and trade lane
  • Team performance on escalated requests

 

Book a consultation: Book a Demo

Interview With Managing
Director EMO Trans

Wisor Ignite

Interview With
Cargo Movers

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